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The Agentic Group
The West Wales coastline at sunset
For holiday parks and glamping sites

Every call answered. Every changeover covered.

AI receptionists, guest messaging, cleaner dispatch and direct booking for parks and glamping sites, built on the same tech that runs a live West Wales holiday letting agency.

Built and run in Carmarthenshire. Working with tourism businesses across the UK.

Built forHoliday parksLodge parksGlamping sitesCaravan parksCabins and pods
Sound familiar?

Tourism doesn’t keep office hours. Your systems shouldn’t either.

The busiest moments in your week are the ones nobody’s there for.

9.40pm, Friday

The phone rings. Nobody answers.

They wanted three nights. By Saturday morning, they’d booked somewhere else.

The fix: Agentic Voice answers, books and texts you a summary.

10am, changeover day

Who’s cleaning cabin 4?

Three WhatsApp groups, a spreadsheet and a cleaner who’s off sick. Again.

The fix: Agentic Clean spots the checkout and sorts the cleaner.

Every single day

“What’s the Wi-Fi password?”

The same twenty questions, from every guest, at every hour.

The fix: Agentic Messaging answers instantly, in your voice.

What we build

Pick one. Or let us run the lot.

Pick the part that hurts most. Everything works alongside the booking system you already use.

Agentic Booking

Your own site. Your own guests.

  • Live availability, card payments and deposits
  • Works alongside Airbnb, Booking.com and your channel manager
  • Built for Google and AI search
Live in a real agency today

Agentic Finder

Search the way guests actually talk.

  • Plain English in, the right properties out
  • No twenty-filter dropdowns
  • Drops into your existing site
Try the live demo →Live in a real agency today

Agentic Messaging

Every guest looked after.

  • Arrival info and codes, sent on time
  • Upsells: late checkout, logs, hampers
  • Review requests after every stay
Harbourside CottagesGuest messages · Example

Hi, and welcome! I'm the guest assistant for Harbourside Cottages. I can see you're booked into Gull Cottage in Saundersfoot from Friday. Ask me anything about your stay.

Example demo. Harbourside Cottages and its homes are made up, and example prices are for illustration. Nothing you type is stored.

Live in a real agency today

Agentic Voice

Every call answered. Day or night.

  • Answers your phone and website chat
  • Checks availability and takes bookings
  • Hands anything tricky to you, with a summary
  • A Welsh-language version is in trials

Agentic Clean

Stop chasing cleaners.

  • Spots every checkout and books the cleaner
  • Cleans and spend logged on the phone
  • Invoices ready at month end
Try the demo →Live in a real agency today

Your brand, not ours. Every product can run under your own brand, so guests see your name Finder, not ours.

Example only. Harbourside Cottages is a made-up agency.
Where to start

What kind of business are you?

Tap one. We’ll show you where we’d start.

Holiday parks

Lots of units, lots of guests, lots of phone calls. Start where the bookings leak.

Talk to us about this →

01Agentic VoiceCatch every evening and weekend enquiry
02Agentic MessagingArrival info, site rules and upsells, sent without lifting a finger
03Agentic CleanChangeovers sorted across every unit
The hot tub at a holiday cottage near Tenby
We use what we sell

Proof you can book a night in.

Evan also runs a West Wales holiday letting agency on this exact tech, with real guests and real owners. So we’re not guessing what a guest asks at 11pm or what goes wrong on changeover day.

A 60-property Pembrokeshire agency moved its whole operation onto our Agency Platform: bookings, owner statements, owner portals, contracts and a built-in cleaning app.

  • Direct booking with live payments
  • Plain-English property search
  • Guest assistant on every property
  • Cleaner dispatch and invoicing
  • Owner portals and statements
  • Compliance tracking for Wales
Talk to Evan

Not sure what you need? Start with someone who’s done it.

Around twenty years in tourism and holiday lets, nearly a decade leading new business at a national holiday-let agency, and now running a West Wales holiday letting agency too. Sometimes the best first step isn’t software. It’s a straight answer from someone who knows the industry inside out.

Book a paid session and I’ll look at your business the way an owner, a guest and an agency would. You’ll leave with a plain-English plan, whether or not you ever buy anything else from us.

Book a session with Evan →
Pricing and performanceWhy your calendar has gaps, and what to charge to fill them.
Listings and direct bookingsPhotos, descriptions and the changes that earn the most.
Growing your portfolioWhere the demand is, and how to win owners there.
Wales complianceRegistration, the visitor levy and the 182-night rule, in plain English.
How it works

No jargon. No pitch deck.

  1. A 30-minute call

    You tell us what’s eating your week. We tell you honestly what we can fix, and what we can’t.

  2. We map it out

    Where you’re losing bookings and time, and what to fix first. In plain English, with a clear quote.

  3. We build it

    Around your business and your existing systems. You see it working before it goes near a guest.

  4. We stick around

    We look after it, tweak it and keep improving it. You’re never left with something nobody understands.

Fair questions

Before you pick up the phone.

Do I have to change my booking system?

No. Most of what we build works alongside the system you already use. If your current setup is holding you back, we’ll tell you, but we won’t push you to change for the sake of it.

Will my guests know they’re talking to AI?

We’re always upfront that it’s an assistant. It handles the everyday questions instantly and hands anything sensitive or unusual straight to you or your team.

Can it run under my brand?

Yes. Every product can run under your own name, so guests see your brand on the search, the messages and the phone line, not ours.

How much does it cost?

It depends on the package and the size of your business, so we talk it through on a short call rather than guess. Custom work is quoted on top, and you get a clear, fixed quote before anything is built.

Do you only work in Wales?

We’re based in West Wales and know the Welsh rules inside out, but we work with tourism businesses right across the UK.

Do you speak Welsh?

A Welsh-language version of Agentic Voice is in trials now. If your guests or owners speak Welsh, ask us on a call and we’ll tell you honestly where it’s up to.

Let’s talk

Tell us what’s eating your week.

A 30-minute call. No pitch, no obligation. Just an honest look at what could run itself.

Book a call

A few quick things, then pick a time that suits you.

Rather pick a time straight away? Open the calendar